You should tell us when...
To administer your employees’ superannuation benefits, we need to know when circumstances change, either for them or for you as an employer. Below are the circumstances when we need you to advise us of changes:
New Employees (if you are using Christian Super as your default Fund)
Where you are using Christian Super as your default Fund, you should give each employee a copy of our Member Guide (PDS) which includes full Fund details and the forms they are required to complete at the back.
Please contact our Helpdesk when you require additional copies. The Member Guide is re-issued in September each year so updated copies should be requested at that time.
If your new employee is an existing member of Christian Super, you can simply add them and send contributions on their behalf via your preferred method of contribution remittance. Please refer to Employer Contributions for your payment options.
Employees Leaving (if you are using Christian Super as your default Fund)
You need to advise us when an employee leaves your organisation. We need to know date they left and their termination code. These details are easiest to send with your regular contribution remittance, but you can also advise us in separate correspondence. Please ensure the member’s full name, member number, date of birth and current address details are included with any correpondence.
All contributions due to be made on behalf of any terminated members should be remitted with your regular contribution return or when you advise of them leaving your employment.
Changing Member Details
Most changes (e.g. name, address) to member’s personal details can be advised with your contribution remittance.
Alternatively, you may provide a Membership Changes Form to your employee for completion as required and returned to our Helpdesk for action.
Changing Employer Details
If there are any contact changes for your organsiation (e.g. preferred contact name and address changes), these can be advised with your regular contribution return or by contacting our Helpdesk direct.