Q. How do I find my Lost Super?
A. Have you lost track of some of your superannuation from earlier periods of employment?
Compulsory superannuation has been in place since 1991, and some award based super since the mid-1980s. To ensure you have everything that you are entitled to, simply contact the Australian Taxation Office and check out the SuperSeeker Register. Call them now on 13 10 20 or visit http://www.ato.gov.au/individuals/content.asp?doc=/content/16442.htm.
If you do find some lost super money, make sure you fill in our Rollover Form and we’ll arrange to transfer it into your account, free of charge.
Q. How do I update my details?
A. From time to time you will need to advise us of updated personal details. Remember to let us know when you change or wish to change your:
- Address or other contact details
- Name
- Beneficiaries
- Investment Option
- Insurance Cover
Some changes can be advised through MemberAccess or by calling the Helpdesk. If you wish to change your name, insurance cover or beneficiaries, you will also need to complete a Membership Form.
Where you are applying for new or additional insurance cover, you will need to complete a Personal Health Statement.
Please note that you may be required to provide further documentation.
