Check out the FAQs or get in touch with our team via one of the methods below.
Phone
1800 021 227
+61 2 7229 0499 (international)
Mon–Fri 8:30am to 5:30pm AEST/AEDT
Email
members@australianethical.com.au
Post
Australian Ethical Superannuation,
Locked Bag 20013, Melbourne VIC 3001
To raise a service or product issue, or to lodge a complaint, please see the process here.
Fund information
Australian Ethical Super
ABN 49 633 667 743
Unique Superannuation Identifier (USI/SPIN) AET0100AU
Your member number
Find this on your annual statement, or by looking at your latest email from us. Your member number is 9 digits long.
Commonly used
Quick links
For members who moved over from Christian Super.
Phone
1800 021 227
+61 2 7229 0499 (international)
Mon–Fri 8:30am to 5:30pm AEST/AEDT
Email
members@australianethical.com.au
Postal address for forms
Australian Ethical Superannuation,
Locked Bag 5073
Parramatta NSW 2124
Postal address for claims and complaints
Australian Ethical Superannuation,
GPO Box 8, GPO Box Centre
Sydney NSW 2001
To raise a complaint, please see the process here.
Fund information
Australian Ethical Super
ABN 49 633 667 743
Unique Superannuation Identifier (USI): CHR0001AU
Pension USI: CHR0002AU
Your member number
Find this on your annual statement, or by looking at your latest email from us.
Quick links
Phone
1800 021 227
+61 2 7229 0499 (International)
Mon–Fri 8:30am to 5:30pm AEST/AEDT
Email
investors@australianethical.com.au
Post
Australian Ethical Investment Ltd,
Reply Paid 3993, Sydney, NSW, 2001
Quick links
If you are an adviser and would like to speak with one of our distribution team, get in touch with a BDM.
Please email your client documents and forms to advisers@australianethical.com.au
For information on products, events, and more, visit our Adviser Resources.
If you would like to find out more about choosing Australian Ethical as the default super fund for your employees, get in touch with our Business Development team by filling out this enquiry form.
For media enquiries, please contact Elise Davidson.
For enquiries about Foundation Grants.
Email
foundation@australianethical.com.au
Post
Registered Office for Australian Ethical Foundation Ltd
Level 8, 130 Pitt Street, Sydney NSW 2000
Phone
+61 1300 554 474
Fax
+61 2 9287 0303
Email
registrars@linkmarketservices.com.au
Website
linkmarketservices.com.au
Post
c/o Link Market Services Limited
Locked Bag A14, Sydney South, NSW 1235
Phone
1800 021 227
Mon–Fri 8:30am to 5:30pm AEST/AEDT
Email
enquiries@australianethical.com.au
Institutional investors, please email:
aef_investor_relations@australianethical.com.au
Post
Australian Ethical Investment Ltd
GPO Box 8, GPO Box Centre Sydney NSW 2001
Sydney Head Office
Level 8, 130 Pitt Street Sydney NSW 2000
Registered Office for Australian Ethical Investment Ltd
c/o Company Matters Pty Ltd
Level 12, 680 George Street Sydney NSW 2000; or
PO Box 20547 World Square NSW 2002
Interpreting service
We can provide access to an interpreter at your request. We work with an interpreter from Translating and Interpreting Services (TIS).
To ask for an interpreter, call us on 1800 021 227.
To find out more about Translating and Interpreting Services, visit tisnational.gov.au.
Making a complaint
The simplest way to resolve a complaint can be to discuss it with us by calling 1800 021 227 (Mon–Fri 8:30am to 5:30pm AEST).
If we’re unable to address your concerns over the phone. You can also lodge a complaint through other channels. See the process here.