Christian Super is pleased to announce our intention to adopt the Insurance in Superannuation Voluntary Code of Practice (Voluntary Code), which reflects our long-standing commitment to be transparent, honest and timely in the way we communicate with our members about their insurances.
The Code has been developed to improve the overall standard of insurance in superannuation, and seeks to improve both the value and protections offered to members.
Whilst we are compliant with many aspects of the Voluntary Code, our intention is to be fully compliant by 30 June 2021, in line with the timeframe set by the Voluntary Code.
We have intentionally selected an insurance product that is relevant and tailored to the needs of our members, and we periodically review our product to ensure it is still the best option for our members. Christian Super is a profit-for-members superannuation fund and any rebates received from our insurance provider are solely used to benefit members.
We also work with our insurance provider to continually improve the experience our members have when they are considering insurances or making a claim. Recognising that this can often be a challenging experience, this process is further enhanced by our in-house Member Care Team who provide outstanding support for members who need to make insurance claims or would like to change their level of coverage.
Christian Super provides most members with a default level of insurance cover, but members can alter their insurances or opt-out at any time. It’s a good idea to consider if your insurances are still appropriate whenever your circumstances change, and if you have any insurance-related questions, our Member Care Team are always happy to help.