Your 2020 Annual Member Statement is coming!

Your Annual Member Statement is an important document that is sent to you every year. It is a piece of communication that outlines information about your account and how it has performed over the previous financial year.

In your statement you will see information such as:

  • Your details
  • Your account balance
  • Fees and charges
  • Investment returns
  • Your beneficiaries
  • And much more!


When will you receive your statement?

Most members should receive their annual statements by early November.


View your statement online

If you’ve provided us with your email address, we’ll send you an email to let you know when your Annual Statement is ready to access. Once it’s available simply:

  1. Login into MemberAccess or the Christian Super app. If you don’t have an online account yet, you can register for online access and download the Christian Super app in just a few minutes.
  2. Download a PDF copy of your statement.

If you’d prefer to receive your Annual Statement and other important documents for next time by print, you can change your preferences at any time, via MemberAccess or by contacting us.


What to look for in your Annual Member Statement

Are your details up to date?

Keeping your Christian Super account details up to date is really important. It ensures that you do not miss out on communications about any important changes or updates. You can update your details via MemberAccess or by contacting us.

Are your beneficiaries up to date?

It’s important to let us know where you want your money to go, if something were to unexpectedly happen to you. Make sure that your beneficiary nominations are up to date, ideally with a Binding Beneficiary Nomination as this type of nomination is legally binding.

Do you have the right level of insurance cover and are you paying the appropriate premiums?

Holding your insurance within super is an extremely cost-effective way to protect you and your family. Please check whether you are comfortable with your level of insurance cover. Additionally, your occupation code affects the premiums you pay, so please make sure your occupation code is up to date and reflects your current type of employment.

Has your employer(s) paid contributions to your account?

This is a good time to check that all your contributions have been recorded accurately on your account. If you notice any discrepancies, please contact us.

Should you rollover or search for other super funds that you may have?

Combining your super accounts could help you boost your retirement savings and save both time and money. While some people may deliberately choose to have more than one super account, for most people paying multiple fees across different funds depletes your retirement savings unnecessarily. Simply log in to MemberAccess and select ‘consolidate super’ or you can contact us for assistance.

To help with the process of rolling over your account, you’ll need to have your member number,the ABN and USI number of your other super fund handy.


General Frequently Asked Questions (FAQs)

There are a number of other FAQ’s that we may not have covered here for you, e.g. why can’t I see my most recent contributions? Click here to read more about our annual statement FAQs.



We understand that elements of your Annual Member Statement may be tricky to understand. Our Member Care Team is here to help you with any questions you may have. You can call us on 1300 907 360 or email us at